Logistics Management and Electronic Data Interchange Effects on Logistics Service Providers’ Competitive Advantage
The purpose of this research is to determine the effect of logistics management and electronic data interchange (EDI) in enhancing competitive advantage. A total of 100 questionnaires were distributed to senior managers, middle-level managers and junior-level managers and 76 were filled and returned (76% response rate). The study adopted a quantitative method through simple and multiple linear regression analysis and qualitative descriptive method through analysis of variance (ANOVA). The results of this study found that logistics management dimensions such as transport management, physical distribution management, inventory management and warehousing management have a significant positive effect on competitive advantage. As for EDI, it is found that two out of the three dimensions such as better communication, and improved billing have a significant positive effect on competitive advantage. While quick access to information was found to have a significant negative effect on competitive advantage. The results further revealed that logistics management has a significant positive effect on competitive advantage.